*sigh* this is why I buy Dell.
A few months ago I had a component fail on a dell datastore, from me reporting the issue to me having the part - one hour.
Eight days ago I had a part fail on an IBM datastore, from me reporting the issue to having the part - 8 days and counting.
Both had 4 hour response warranty bought with them.
Yay! Today we got it all back up and running with redundancy again!
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